Your Next Employee Could Be AI: How Local Businesses Are Automating Customer Service in 2025
A New Kind of Hire: AI at the Front Desk Across small businesses in 2025, a new type of “employee” is taking over phone lines, websites, and front desks. It’s not a staff member, not outsourcing — it’s AI. Once skeptical, local business owners are now embracing AI-powered customer service agents. These digital assistants work […]